PORTLAND, Ore. — Many Oregonians are all too familiar with phony calls regarding their car’s extended warranty over the years, and everyone is sick of it.
For the second year in a row, auto sales and repairs, telecommunications and imposter scams took the top three spots in Oregon Department of Justice’s 2021 list of top 10 consumer complaints.
The department received a total of 6,683 written complaints last year. Here's the breakdown of those complaints:
- Auto sales and repairs — 712
- Telecommunications — 708
- Imposter scams or fraudulent entity — 591
- Credit lending — 499
- Private party seller — 476
- Health and medical — 343
- Travel — 222
- Manufacturing — 194
- Construction contractors — 173
- Real estate — 163
Last year, $628,000 was returned to Oregon consumers who filed complaints with the DOJ Consumer Protection Section. The department also secured $329 million in a settlement with the three largest national distributors of opioid drugs and the drug manufacturer Johnson & Johnson, and an additional $97 million was secured by Oregon in a settlement with Purdue Pharma and the Sackler Family.
Read more at the Portland Business Journal.
